Guarantee / Warranty
Davaon garden tools carry a reassuring Guarantee, for your peace of mind
Thank you for purchasing one of our Davaon garden tools. We hope you will be happy using it.
In the unlikely event that your product needs the guarantee service, please contact us
Davaon is committed to providing quality products backed by an outstanding customer service.
Pruning Saws - 3 Year Guarantee
Secateurs - 3 Year Guarantee
Loppers - 5 Year Guarantee
Garden Shears - 5 Year Guarantee
Multi-Tool Sharpener - 1 Year Guarantee
Garden Hose Sprayer - 2 Year Guarantee
Garden Hand Tools - 3 Year Guarantee
Log Chopping and Splitting Axes - 3 Year Guarantee
Please note that each product is guaranteed against defective material or assembly of material under normal usage. The guarantee applies to the original purchaser and covers faulty parts and the labour involved in replacing and repairing those parts, which are of original manufacture. To claim the guarantee you must have proof of purchase.
The guarantee does not cover
General wear and tear on the product i.e. blunt blades.
Any depreciation or damages caused by ordinary wear, rusting or corrosion, lack of correct maintenance or operation, misuse, abuse or accidental damage.
Failure or damage caused as a result of parts or accessories being modified without the written approval of Davaon Limited
The guarantee is non-transferable and is only applicable to the original purchaser.
Your legal rights reserved
Consumers have legal (statutory) rights under applicable national laws relating to the sale of consumer products. This guarantee does not affect statutory rights you may have nor those rights that cannot be excluded or limited, nor rights against the person from whom you purchased the product. You may assert any rights you have at your sole discretion.
This guarantee will be governed by the laws of England and the English language.
How to claim your guarantee
Send an email to firstname.lastname@example.org with the following details on –
Contact telephone Number
Proof of Purchase or Order Number
Photograph of the product and issue
A short description of the discrepancy
On receipt of email an assessment will take place and a decision will be made within 24hrs (working day). You will be contacted directly with the response.